Support

2Gaff connects the residents of a building with its property team: notices, events, facility bookings, private issue reports, a neighbours-only marketplace and a direct line to the team.

New to 2Gaff? Start with Help for residents.

Common questions

• How do I join my building? Ask your building’s team for its joining link or QR code, sign in, and send your name and apartment for approval.
• I cannot sign in. Use your email and password, or the same Google or Apple option you used before. Choose “Forgot password?” to receive a password-recovery email. Check junk mail and use the latest link. New email accounts must complete email verification.
• My details are wrong. You can change your name under Account. Ask your building’s team to correct your apartment.
• Someone is bothering me. Report the listing or conversation, or block that person from the listing or conversation. Your building’s team reviews reports privately.
• How do I delete my account? Account → Delete my account. If you have not joined a building, choose Join my building and scroll below the code form; no code is required. See deletion instructions and data-rights requests. Deletion cannot be undone.

Contact

Email support@2gaff.com. For anything about your building itself, message the team in the app.

Deeray Mulitimedia Ltd (company number 12586799), 20-22 Wenlock Road, London N1 7GU, United Kingdom.